Part 2 : Chapter 3 of the book “How to win friends and influence people”
Have you ever had situations when you just can’t remember a person’s name? Well, you need to remember names, because it is really vital in your quest of loyal companions.
In this chapter, the author Dale Carnegie says that the average person is more interested in his/her own name than in all the other names on the earth put together.
He advises us to remember a person’s name, call it easily and this would be a subtle and effective compliment to them.
With regards to businesses and corporations, the bigger they get, the colder they become. One way to warm it up is to remember people’s names.
The author tells us that people are so proud of their name that there have been some who pay others to carry on their name.
Most people don’t take the time and energy to remember a person’s name. They give excuses, like saying they are busy. But that won’t help.
Franklin D. Roosevelt always said that one of the most obvious and most important ways of gaining good will is by remembering names and making people feel important.
His technique was simple. If he didn’t hear the name distinctly, he would tell the person to repeat their name, or ask them the spelling of their name. He would then repeat that person’s name several times during the conversation and tried to associate it with that person’s features, expressions and general appearance.
The author emphasises that there is magic contained in a person’s name, because it is something which is wholly and completely owned by the person.
So to sum it up, remember a person’s name and they’ll always have pleasure dealing with you.
Thank you for reading! ❤